NEXOLINTH Returns Policy

At NEXOLINTH, we are committed to ensuring your complete satisfaction with every purchase. Our returns policy is designed to ensure a seamless and hassle-free return process.

Eligibility for Returns

Products are eligible for return if they are in their original, unused condition, and accompanied by the original packaging and receipt. Returns must be made within 30 days of purchase. Certain items, such as clearance products, may be ineligible for return; please refer to the product description for more details.

Return Process

1. Please contact our customer service team at [email protected] or call us at (555) 010-2345 to initiate a return.
2. Once your return request is approved, you will receive further instructions and a Return Merchandise Authorization (RMA) number.
3. Ensure the product is securely packaged and include your RMA number inside the package.
4. Ship the package to:
   NEXOLINTH Returns Department
   123 Business Park Drive
   Suite 400
   San Francisco, CA 94111

Refunds

Upon receipt and inspection of the returned item, a refund will be processed to the original payment method. Please allow 7-10 business days for the credits to appear in your account. Shipping costs are non-refundable unless the return is a result of our error.

Exchanges

To exchange a product, please follow the standard return process and place a new order for the desired item. This ensures the quickest processing and delivery time.

Contact Us

For any questions regarding our returns policy, please do not hesitate to contact us at [email protected] or call our customer service hotline at (555) 010-2345. We are here to assist you from Monday to Friday, 9:00 AM to 6:00 PM PST.

Thank you for shopping with NEXOLINTH. We value your business and aim to provide you with the best customer service experience.